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  • What is FANCHEST?                                                                                  
  • FANCHEST is a new fan experience delivered right to your doorstep.  We provide curated premium officially licensed products from your favorite team in each chest
  • What comes in a FANCHEST?                                                                    
  • Each chest is a surprise with a guaranteed retail value higher than the purchase price.  Every month the components of the chest change, but you can expect items like shirts, hats, socks, scarves, signed memorabilia, bags, pennants, etc.  
  • Is FANCHEST a one time buy or a subscription?                            
  • FANCHEST is currently a one-time buy.  That said, we do change up the items of each chest on a monthly basis if you'd like to purchase again!  
  • How much does FANCHEST cost?                                                              
  • We have a number of different pricing options that vary from $49.99 to $199.99
  • What are the different product options?                                          
  • FANCHEST currently offers our $49 Platinum Chest which promises $70+ worth of retail value and our $79 Titanium Chest which promises $100+ worth of retail value.  We also introduced specialty chests at certain times of the year.   
  • Do you offer refunds?                                                                                  
  • Yes, we offer full refunds if you aren’t satisfied
  • Do you offer exchanges?                                                                            
  • Yes, we are happy to take exchanges if the sizing doesn’t fit and the tags are still intact.

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    Billing Questions

  • How much does FANCHEST cost?                                                              
  • We have different options from $49 through $199.99
  • When will I be billed?                                                                                    
  • You will be billed on the day you purchase.  
  • What payment options do I have?                                                                
  • We accept all major credit cards and PayPal
  • Will my credit card be automatically billed every month?                         
  • No, FANCHEST is currently a one time buy
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    Shipping

  • How often do you ship?                                                                                
  • We currently ship all orders within 48 hours of your purchase 
  • Are there shipping fees?                                                                             
  • Yes, for each chest we charge $8 shipping per order.
  • Help! My FANCHEST hasn’t arrived!                                                         
  • Please contact us at sales@fanchest.com and we will address your problem ASAP.
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  • Do I receive a tracking number for my purchase?                                       
  • Yes, you will receive an email the day your chest is shipped with the tracking number
  • What are my shipping options?                                                                
  • Right now we offer one option and that is FedEx Smart Post (3-7 days in transit)